delivery information

easy to order
Ordering at het_houtlokaal is easy. Just browse the collection and place your favourite item in the shopping cart. Then follow the steps as they appear on the screen. By ordering and purchasing items from our website you agree with our terms and conditions.

safe to pay
All items available online can be paid by using IDEAL and are safely processed by Mollie. Prices are in Euros, including VAT but excluding shipping costs. Though het_houtlokaal strives to display the right prices on its website, errors may occur.

gift wrapped
Almost every product is gift wrapped in a beautiful custom made cotton bag bearing our stamp.

pick it up or receive it at home
All items can be send to an address of your choice. If you would like us to send your products insured, choose 'by recorded delivery'. Picking up your order at het_houtlokaal in Rotterdam is free of charge of course.

shipping within 5 working days 
After completion of your order, you will receive an email from us confirming your order. All orders placed on Monday through Friday (excluding holidays) before 15:00 will be processed and shipped within 5 working days depending on availability and payment. Transit times do not include Saturdays, Sundays or holidays.